Friendly staff and clean surroundings! My German Shepherd loves it
Clean well groomed staff attend to all your needs for all your domestic small pets.
New, super clean store. Great selection of treat and toy for my Lab. Friendly staff. Groomers do a good job. A bit overpriced relative to Amazon and such, but you can't beat the convenience.
My dog needed greenies. All the store don't have sell only one this store petsmart!
Went to have my dog groomed... woman had an attitude right of the bat. I felt uncomfortable leaving my dog to be honest but did anyway thinking I may have just misunderstood her mood ( as if the big sigh when she found out my yorkie was next to be groomed by her wasn't enough). I get home and an hr and a half later she tells me my dog is being vicious i need to come pick him up and that he was trying to attack her... ( mind you I have never had a problem with this 3.5lb dog in the say 10-12 times he's been groomed before including the time by one of her co workers who absolutely adored him.). I know he's not a fan of blow dryers but he's never been vicious towards anyone in his life. When I went to pick up my dog she did try to make things better by not charging me and offering for someone else to cut the dog tomorrow. I declined. I will never go back her because I don't feel as though this person wanted to be there and gave me attitude and if anything that is what I feel may have affected my dog. I am beyond frustrated... but I do feel like there are those in there that are kind and who actually want to be there.
Petsmart is a US Pet Store based in Berlin, Connecticut. Petsmart is located at 267 Berlin Turnpike, Berlin, CT 06037, USA.
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